THE BOUTIQUE COMPANY LEADING THE VIRTUAL NUMBERS REVOLUTION WORLDWIDE
With significant growth expected over the next decade, DIDLUX is emerging as a major international player in telecommunications, providing smart and flexible solutions to businesses across more than 140 countries, to underserved regions and to people with disabilities
The virtual numbers market was valued at $3.2 billion in 2024 and is projected to reach $7.8 billion by 2033, with an average annual growth rate (CAGR) of 10.5 percent during 2026 to 2033, according to Verified Market Research. This surge is fueled by the rise of hybrid work models that began during the COVID-19 pandemic and continue to shape how businesses operate today. In parallel is the growing need for an international presence and the strategic use of virtual numbers to strengthen branding and corporate identity.
Amid this global surge, the Israeli telecom company DIDLUX has established itself as a key international player. "During the COVID-19 period, even large telecom providers were unprepared for remote work, and demand for flexible international communication solutions skyrocketed," recalls DIDLUX founder and CEO Noy Potirod.
Recognizing this growing demand and leveraging his extensive knowledge and experience in the field, Potirod decided to establish a telecom company specializing in virtual number services. "When I saw that large corporations were struggling to shift tens of thousands of employees to remote work while clients were calling for immediate solutions, I realized there was a gap — and an opportunity," he recalls. "I wanted to create a boutique company capable of delivering agile, high-quality solutions."
This led to the founding of DIDLUX in 2021. Since then, the company has been offering dynamic, flexible, and fully transparent global telecom solutions.
Serving Remote Areas and Special Populations
At the core of DIDLUX's operations are virtual numbers — services that enable businesses to operate locally in any country. A service center in India, for example, can use a US virtual phone number to connect directly with American customers without revealing its location. Multinational companies thus become 'local' in every market where they operate, creating a reliable and immediate service experience including in areas with limited internet infrastructure or regulatory challenges. Quality service can even be maintained through older-generation phones, points out Potirod.
DIDLUX supports virtual number solutions in over 140 countries, including developing regions across Africa, Asia, Eastern Europe and the Middle East. "Even in the 21st century, there are places where people have phones but no internet access," he notes. "Virtual numbers can bridge that gap. Today, this technology empowers unique populations. One is the visually impaired. It enables them to perform essential tasks — checking email, scheduling appointments, getting directions, reading news — all via voice commands. The virtual number acts as a smart, accessible personal assistant"
This innovative infrastructure, he stresses, is one aspect of DIDLUX's success. No less important are its top-tier service and full transparency.
Personalized Solutions for Every Client
Potirod has been active in the telephony industry since 2007. A self-taught professional, he acknowledges that he acquired his expertise independently in a field that, as he notes, receives little academic attention. After gaining experience at a startup and recognizing the urgent need that emerged during the COVID-19 pandemic, he decided to meet it head-on by founding DIDLUX. The company offers a full suite of advanced telephony services, including smart call forwarding, voicemail, scheduling-based routing, automated IVR menus, call recording and messaging services.
What sets DIDLUX apart is its transparent pricing without hidden fees, fostering trust with clients. The company also prides itself on excellent customer support, a responsive technical team, and a well-organized resource center offering thorough documentation.
"A further key advantage is our boutique size, which allows immediacy, flexibility and personalized solutions," emphasizes Potirod. "Whereas large corporations avoid complex markets with challenging regulations or unstable business environments, we act quickly to provide our clients with tailored solutions. This responsiveness builds mutual trust and long-term partnerships."
Israeli Pride at the Forefront of Innovation
Some 95 percent of DIDLUX's clients operate abroad, primarily in the US and Europe —regions where Israeli innovation is highly respected, even in difficult times. "We never hide that we're an Israeli company," says Potirod. "On the contrary, it's a source of appreciation and interest everywhere." This he attributes to global recognition of Israeli technological prowess and to DIDLUX's unique capabilities.
Potirod sees DIDLUX as not just a telecom provider but as a representative of Israeli innovation on the world stage. "The fact that a small Israeli firm can deliver solutions across dozens of countries is a major accomplishment," he says.
Looking ahead, DIDLUX plans continued growth and market expansion, further strengthening Israel's reputation as a technology leader. A major challenge is the shortage of telecom professionals with deep global expertise. "We invest heavily in training and retaining talent to build a team committed to long-term growth," notes Potirod.
Innovation plays a crucial role: DIDLUX integrates AI tools such as the company's AI phone assistant, which converts speech to text, processes it via ChatGPT, and replies using text-to-speech — enabling natural phone conversations with no internet-enabled devices.
"At DIDLUX, we understand that reliable communication is the backbone of every successful business," concludes Potirod. "Clients choose to renew with us every year. We are the trusted and high-quality virtual numbers provider for many companies in Israel and worldwide, delivering scalable, customizable solutions tailored to every business need.
Potirod summarizes DIDLUX's journey, emphasizing that true organizational reliability lies in a robust VoIP infrastructure, designed to ensure clear call quality, high availability and secure connections. This is complemented by a responsive support team that provides fast, high-quality service, backed by a comprehensive knowledge base and clear documentation.
"Whether it's a fast-growing startup or a global enterprise, our services are scalable and fully customizable," he stresses. "With DIDLUX, you don't just get virtual numbers; you gain a strategic partner who cares about your growth."
In collaboration with DIDLUX
