Swiss Tourism Official Pens Complaint Letter Against 'Jewish Guests'

In summer, the Davos area has become popular with ultra-Orthodox tourists who go on holiday with large families, and whose lifestyle and behaviors annoy local residents

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Davos, situated in the Swiss Alps, is a popular tourist destination.
Davos, situated in the Swiss Alps, is a popular tourist destination.Credit: Flyout / Wikimedia Commons
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A tourism official from the Davos area in Switzerland penned a letter complaining about the behavior of Jewish visitors, which was then translated into Hebrew and posted publicly at hotels.

Reto Branschi, who heads the tourism office of the Davos skiing village and that of nearby Klosters, on July 16 sent to the Jewish community of Davos a letter titled: “Subject: Jewish guests visiting Davos in summer,” the SudOst Schweiz news website reported on Saturday.

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In the letter to local Jewish community leader Rafi Mosbacher, Branschi wrote that “There have been complaints that diapers and other waste simply gets left behind in the woods,” that “Playgrounds have been taken up by large groups, leaving no room for small families,” and that during two tours at a local cheese factory in 2017 and 2018 “Jewish guests held their noses, disturbing some of the other participants.” Mosbacher had the letter translated to Hebrew and Yiddish, the news website Kikar HaShabbat reported. The report did not say how copies of the letter in those languages came to appear on message boards of local hotels.

In recent years, Davos hoteliers have depended on a haredi Orthodox clientele who flock there during the summer months, which for the skiing region is off season. This trend has allowed haredi families with many children to enjoy reduced cost for vacations in Alpine resorts with excellent infrastructure, and the local tourism industry to increase the potential of amenities there.

But tensions have begun to form in what some attribute to cultural differences and some inappropriate behavior by the haredi guests from insular communities, and others maintain is intolerance and xenophobia by some hosts.

Last year in August, the manager of a hotel in Arosa, a village situated 10 miles west of Davos, apologized for posting signs instructing “Jewish guests” to shower before entering the pool and to access the refrigerator at set times. Her action provoked widespread outrage and even a call by Israel’s foreign ministry to prosecute her for discrimination.

Jonathan Kreutner, the secretary-general of the Swiss Federation of Jewish Communities, is quoted by SudOst Schweiz as confirming that Branschi’s claims are “factually-based” and that both Jews in Davos and hoteliers need to “find solutions” to the issues cited by the tourism official.

In his letter, Branschi also suggested abuse by haredi guests of guest cards, “which allows free use of the cable car and other benefits.” Haredi guests, he said, “lose them more often than average.”

Paying Jewish guests “use the most popular bus tour only to go to the cemetery. This is unfair because it takes up seats for guests who want to complete the whole tour,” Branschi wrote. Some guests are not registered in reservation forms, he went on to write, calling this “unfair to other guests.” Haredim take baby buggies on guided tours “that are clearly marked as unsuitable” for babies and “leave children unsupervised.”

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