Guide for the Perplexed Israeli Consumer Who Orders Online

Among the surprises awaiting the unsuspecting Israeli who purchases goods from abroad are: costly charges for ‘free delivery’ and courier service that takes longer than regular mail.

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Here’s a riddle. Yael and Shira each order merchandise from the Asos clothing website. Yael orders hers sent by regular mail, while Shira requests express delivery that is offered as a perk on the website....