Improving Police Hotlines: Too Little, Too Late

Officials argue that Shin Bet has been overemphasizing electronic surveillance as a means of gathering intelligence, to the detriment of handling human sources.

Noah, a convenient alias for this piece, is a Palestinian who has assumed an Israeli identity. After serving as an intelligence source in the West Bank, providing his handlers with vital information, Noah was forced to uproot his family and resettle in a mixed Arab-Jewish community in central Israel.