If I understand you well, the question you seem to address is the following: -- Since the orthodox community does not address the issues properly, where can people who feel that they are born homosexual and feel they cannot change it, seek help ? Let's assume, for the argument's sake, that nothing can be done regarding their situation, that it is indeed true -- say scientifically demonstrated -- that nothing can be done. Does it make the Reform answer valid ? No. Sympathy and empathy are one thing. Religion another. Whoever associates religion to needs profanates religion and makes holy what is profane. Religion does not address the needs of the homosexual because it does not address human needs : it *demands* something on human beings. Halakhah demands Jews to perform mitsvoth. The value is in what one is required to do, not in the needs. This does not invalidate all the sympathy one feels and expresses.
from the article: Reform Movement publishes blessings for sex change operation