An aged friend, Polish Bundist, sought to learn about religious Judaism. Chabad offered classes, and welcomed him warmly. But when , after some months, he would not agree to putting on tfillin, or to other rituals they required, the warm friendship he thought he had with the rabbi turned to icy coldness. His hurt feelings, and the lost respect, was a heavy personal blow. He knew he had been " had", and from what a place.
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from the article: Chabad's dangerous message of love without commitment