That is an idiotic statement in relation to this incident. These were unreasonable requests that most likely were not the wishes of the other passengers who paid to fly on the same plane. Pandering is not the same as customer service. These guys should have paid for a privet charter. Instead they did what all religious radicals do, they threw a temper tantrum like bratty children that put the lives and comfort of others at risk.
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Police arrest 18-year-old Palestinian suspected in Old City stabbing (Haaretz)
from the article: Ultra-Orthodox passengers riot aboard El Al plane over screening of film
Zohar Leshem, 4, needs 24/7 supervision; Interior Ministry says Filipina’s visa can’t be extended.03:27 03.05.16 | 1 comments