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Bad weather has delayed the repair of two cut Internet cables off the coast of Egypt which have caused outages in India, jeopardising U.S. and U.K. telecommunications providers. (Yaron Kaminsky)
Last update - 20:50 31/01/2008
Cut in Internet cables off Egypt causes outages across Mideast to India
By The Associated Press
Tags: india, internet middle east 

Fallout spread Thursday from a cut in two undersea Internet cables off Egypt's coast, disrupting half of India's bandwidth and causing widespread outages across the Middle East.

Israel was unaffected by the outages because its Internet traffic is connected to Europe through a different undersea cable. Lebanon and Iraq were also operating normally, while users in India, Pakistan, Egypt, Qatar, Saudi Arabia, the United Arab Emirates, Kuwait and Bahrain were affected. English-language Saudi newspaper Arab News said Saudi Telecom had lost more than 50 percent of its international online connectivity due to the problem.

Outages across India could have serious repercussions worldwide as many U.S. companies outsource back-office operations including customer service call centers there. President of the Internet Service Providers' Association of India, Rajesh Chharia, said companies that serve the East Coast of the United States and Britain had been badly hit.
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"The companies that serve the (U.S.) East coast and the UK are worst affected. The delay is very bad in some cases," Chharia told The Associated Press. "They have to arrange backup plans or they have to accept the poor quality for the time being until the fiber is restored," he said.

Chharia added that some companies were rerouting their service via the Pacific, bypassing the disrupted cables.

Officials said it could take a week or more to fix the cables, in part because of bad weather. Officials in several countries were scrambling to reroute traffic to satellites and to other cables through Asia.

The outage raised questions about the system's vulnerability, with one Gulf analyst calling the incident a 'wake-up call'.

Large-scale Internet disruptions are rare but not unknown. East Asia suffered nearly two months of outages and slow service after an earthquake damaged undersea cables near Taiwan in December 2006. Bad weather was also a major factor in delaying the repair of cables in the area.

At the time of writing, governments in the region had not reported serious disturbances to normal functioning, as backup satellite systems were implemented. However, the outages had caused slowdown in traffic on Dubai's stock exchange Wednesday.

An Egyptian Communications Ministry official cautioned Thursday that workers won't know for sure what caused the cuts in the cables until they are able to get repair ships and divers to the area, off the northern coast of Egypt.

TeleGeography, a U.S. research group that tracks submarine cables around the world, said the Mediterranean undersea cable cuts reduced the amount of available capacity on the route from Mideast to Europe by 75 percent, and that until service was restored, many providers in Egypt and the Middle East would have to reroute their traffic around the globe, to Southeast Asia and across the Pacific and Atlantic oceans.

Alan Mauldin, research chief at the Washington-based TeleGeography, said similar outages in the future could be averted by new cable construction, even though multiple cables could not guarantee against outages.

Mustafa Alani, head of security and terrorism department at the Dubai-based Gulf Research Center, said the outage should be a wake-up call for governments and professionals to divert more resources to protect vital infrastructure.

"This shows how easy it would be to attack vital networks, such as Internet, mobile phones," he said alluding to the possibility of terrorsit interference in online banking and government services.

"When it comes to great technology, it's not about building it, it's how to protect it," he added.

An official at the Dubai Mercantile Exchange, Gerald David, said trading Thursday morning resumed normally following the Wednesday slowdown after which backup systems kicked in. A Mercantile spokesman said the exchange partnered with Nymex network engineering and rerouted all network traffic from Dubai trading floor to two unaffected circuits.


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