Before contacting us about a printing problem please read the following notes carefully.

We also suggest that you quickly review the Haaretz International FAQ page, which contains more general information and covers log in and password related problems. Please ensure that the free Adobe Acrobat Reader software is installed on your system. You can download it by clicking here.


Given the variety of available operating systems, browser versions and different versions of Acrobat Reader, a small percentage of users may experience printing problems when accessing the PDF version. During the testing of Haaretz International we found that the Internet Explorer browser provided the most solid and trouble free support on the Windows platform for the Adobe Acrobat Reader plug-in, and that the Safari browser provided for the easiest experience for Macintosh users.

Problem: I cannot print from the "Print Full Edition" link

Advice: Try opening Haaretz International from the "Browse Current Edition" link. This should open up Haaretz International?s PDF File in a browser window using the Adobe Acrobat Reader Plug-in.

The easiest way to print is by pressing the print icon in Adobe Acrobat Reader (see illustration) and this should bring up a full print menu allowing you to print the full edition or the specific pages you require.


Problem: I tried clicking on the "Browse Current Edition" link but nothing happens.

Advice: This problem suggests that there is a problem with your browser's interaction with Acrobat Reader.

If you are a Windows user using a browser such as Firefox, Netscape, Mozilla or Opera, we suggest that you try using the Internet Explorer browser. If you are a Macintosh user please try the Safari browser to access Haaretz International.

Problem: I have changed my browser but I still cannot access the PDF version of Haaretz International.

Advice: Try downloading and installing the most appropriate version of Adobe Acrobat Reader for your system even if this requires reinstallation. Click here for download page. After installation try again. You should then be able to access the PDF file, and can then use the print icon button to print as shown in the above illustration.

Problem: I keep getting referred to the login page.

Advice: Please check that cookies are enabled in your browser. Our user recognition system requires cookies to allow automatic logging in.

Problem: None of the above steps worked.

Advice: Please Email us at Customer Support, giving a brief account of the problem and the troubleshooting steps you have taken, along with details of your operating system, browser details, and Adobe Acrobat Reader version. It also helps if you can send us a screenshot showing any message screens related to the problem.